Company
Droplet Tech, London
vesselmapr@droplet.page
Close
Real-time ferry tracking with live and up-to-date departure and arrival times
- Grow brand recognition & loyalty.
- Opportunity to cross sell & upsell.
- Reduce cost of customer (re)acquisition.
- White-label solution fully integrated to core brand materials.
25 min
Average time spent by the customer on a tracking page
13 extra visits
Average number of visits to your website to track their vessel
Turnkey Implementation
Simple and fast to implement
- Tell vesselmapr which sailing your customer would like to track. Vesselmapr returns a URL link.
- Send your customer the link via email or sms, and make it available in their account or "my bookings."
- Customer clicks on the link, opening the vesselmapr dropin.
The process is straight forward and requires minimal technical expertise. Most engineers should be able to implement, test and deploy within a week.
The vesselmapr dropin can be deployed on your website or in a mobile app.
Benefits of vesselmapr
Customer Experience
- Detailed map with projected route of the trip - just like customers are used to experiencing on planes, trains, and in their cars
- Up-to-the-minute information, including current positioning and updated Estimated Time of Arrival (ETA) reassures and gives customers confidence in their travel
- Push messages, providing general information, status updates, and purchase opportunities - enabling Operators to proactively interact with their customers
- Optional rich display of onboard layout, highlighting available inventory to purchase - ship maps with links to your online order process
Operator Value
- Drive higher conversion rates with stronger value proposition
- Increased frequency of interaction drives brand recognition, lowering cost of acquisition and increasing repeat purchases
- Each visit presents an opportunity to upsell customers - onboard vending; at port vending; onboard inventory (sell open seats, cabins, or upgrades)
- Reduced customer support costs and increased customer satisfaction by making ship and sailing information available at the customers' fingertips
AI Enabled
- Real-time vessel tracking using AIS and optional satellite data
- Light weight integration - simple request returns your branded web page with tracking information
- All components - map, icons, path elements can be customized to match your brand guidelines
- Multi-lingual - available in all the languages you currently use
- Generate valuable insights on customer usage and behaviors
Operator Dashboard
Powerful management console
Operators have access to the Vesselmapr Dashboard which provides immediate access to track all of your vessels.
- Review schedules.
- Monitor sailing progress and real-time location and speed.
- AI forecasting projects sailing delays and knock-on effects for future sailings.
Future functionality, analytics, and reporting will be added as modules to the dashboard, providing consistency and future-proofing your investment.
The vesselmapr dashboard can be accessed from a computer browser or from a mobile app giving you on the go-flexibility.
